Question and Answers
Q: What is
PDR?
A: PDR is
otherwise known as paintless dent repair. This is a process used
by technicians to remove small dents from the vehicle without
having to use paint or bondo on the vehicle. The technicians
apply pressure and leverage to the backside of the panel and
massage or work the dents out keeping the very valuable factory
paint intact. There is no sanding, or body fillers or painting
involved.
Q: What
size dents can be removed with this process?
A: Our
ability to remove a dent is determined more by how sharp or how
deep it is and where it’s located, rather than how large. As a
general rule of thumb – if a dent involved any moving vehicle, it
will probably require a conventional body shop because of the
excessive stretch and bodyline damage. We specialize in parking
lot damage – door dings, golf ball and baseball impacts, as well
as hail damage.
Q: What if
the paint is cracked or chipped?
A: What many people perceive as a chip or a
scratch is often just an abrasion from what ever had impacted it.
These can usually be polished or rubbed out when we remove the
dent. If the paint is chipped down to the primer or steel,
removing the dimple or dent and applying factory touch up will
make for a very acceptable repair, and is much better than
repainting the entire panel.
Q: How long do repairs take?
A: During the time you are eating lunch,
shopping or playing 9 holes of golf, your car can be repaired.
Most repairs are completed within 1- 4 hours. Hail damage can
usually be fixed within 48 hours. WE PRIDE OURSELVES WITH FAST
SAME DAY SERVICE!
Q: What
advantages does PDR have over traditional body repair methods?
A: The number one advantage is that the
original factory finish remains in tact. The vehicles value will
not diminish because it was damaged and then repaired. Other
advantages are quicker repair times, less disassembly, and smaller
repair costs.
Q: Are
holes drilled to access dents?
A: We at Dent Doctor take a great deal of
pride in our ability to reach most dents with out drilling or
“Manufacturing Access”. If however such a procedure is required –
rest assured that it will be handled professionally; sealed or
plugged and guaranteed not to cause problems.
Q: Can a vehicle be repaired more than
once using PDR?
A: YES. Dent Doctor has repaired numerous
vehicles more than once with no problems.
Q: Can all panels on the vehicle be
accessed?
A: There is about 5% of the vehicle that is
inaccessible – we need an air gap between panels in order for us
to use our tools.
Q: How do I know whom to trust to do the
PDR work Correctly?
A: Use a company who is Insurance approved
and offers a written guarantee on the repairs completed to your
satisfaction or you won’t have to pay for the repairs.
